Save time and convert more leads – a sales team’s anthem. You can help them achieve these goals with versatile tools like phone dialers.
Tempesta Media partners are always searching for new tools to help them succeed in their businesses. One of the most frequently asked questions is “How can I save time while getting through my repetitive and boring tasks?” After some research, our team came up with a great solution to optimize phone calls: phone dialers! They are versatile, time-saving and easy to use.
Phone dialers allow you to:
- Make multiple calls per hour.
- Skip voicemail introductions.
- Automatically respond with an email.
- Drop a voicemail.
- Log notes.
- Provide analytics with just one click.
Let’s take a look into the Hubspot Application Market. It shows you a variety of phone systems with different features, pricing and productivity levels so you can pick the one best suited for your business.
Before getting ahead of ourselves, the first (and most important) step is to clearly define your needs. Do you make limited calls and SMS messages like small call centers? Do you need a power dialer?
Is call recording important? What about call forwarding? What is your budget? Which interface is easiest to use?
As you answer these questions, we thought we’d make it a little easier for you. Here are the top two dialers we found were the most proficient.
PhoneBurner is a power dialer. It gives you and your team the opportunity to get more done in less time. This app will get you through 60-80 dials per hour and automatically send voicemails, emails and notes. You can also edit contact details while still on call.
According to the creators, there are no awkward pauses between connections, so you’ll get fewer hangups too. PhoneBurner also offers unlimited calls, has a reporting system and may email reports for the supervisor. Plus, the interface is user-friendly. This app costs $149 per user per month or $126 yearly.
Fusion has excellent HD voice quality and offers power calls and unlimited local calls. With toll-free numbers, your customers can call you directly without any charge.
Fusion also has a unique feature called “Whispers,” which allows a supervisor to join calls without the potential client knowing. The supervisor can coach the salesperson during a live call to help inform and seal the deal.
Additionally, Fusion can act as a timesheet for employees because it can track the log-ins and log-outs of each agent. The supervisor can see the actual time spent on calls, lunch and away status. The price ranges from $10-60 per month, which makes it a decent, inexpensive option for small businesses.
Either of these applications will boost your business’s return on investment, but you have to choose the one that you can get the most use out of. Tempesta Media chose Fusion. From our initial impressions, it is less expensive, unique and has all the options we need. However, Ann is still in the process of signing up for a demo with both applications, so the final decision will be posted later this week with more detailed feedback.
Never skip an opportunity to improve your business results. Get in touch with Tempesta Media to get started. And don’t forget to download our free e-book on 100 mistakes businesses often make with their content marketing programs. Paired with tools like an optimized phone dialer, this knowledge will help you propel your business towards success.