Digital Agencies FAQ
What kind of content can I order?
We can create any type of written content. Agencies are free to completely customize their content orders. We offer a complete array of content products including, but not limited to, press releases, blog posts, eBooks, news commentaries, informative articles, white papers and SEO content. Sorry, video and graphic design aren’t in our wheelhouse.
Who writes my articles?
All of your content will be written by a custom team of our vetted, professionally-trained writers. Writers have to write for Tempesta Media before they can write for one of our agencies. Only writers with the necessary industry expertise will write for you.
Do I have to provide research? Can I provide additional research?
The writers will perform all research necessary. The customized Voice Profile will indicate if you’d like sources footnoted at the bottom or linked within the content. However, if you wish to guide the writer in a specific direction, which we encourage, you can easily attach research or additional material when placing an order.
Are articles ghostwritten or will the writer's name appear?
All articles are ghostwritten. If for some reason you desire the writer’s name to be included, simply request such in your order.
How do the ownership rights work?
You own 100 percent of all rights associated with the content you purchase from us, including the copyright. Please note you do not own any content that you do not approve.
How do I sell content to my clients?
Content marketing is just one component of your marketing strategy – but it’s a very important component. Content marketing goes hand in hand with SEO, lead generation, inbound marketing, lead nurturing and brand awareness, and requires continuous and fresh material on a regular basis. Depending on how you package your current marketing services (retainer, packages, or performance based metrics), we can walk you through how to sell content in a way that will increase your agency’s revenue and deliver results for your client.
I'm currently using freelancers on a project-by-project basis. How does this compare?
Our content packages are designed for agencies who work on a project-by-project basis. With our packages, you can use the content however you choose. Our only requirement is that the credits be used within one calendar year.
What is the turnaround time for content?
The turnaround time for content less than 3,000 words is 5 business days. That turnaround time includes editing by one of our professional editors before you have the first look.
What if I'm not satisfied with the content?
While this rarely happens, if you’re not satisfied, we will keep working until you are. We offer unlimited revisions. If the writer is not grasping the assignment, we will remove that writer from your writer team.
How do I request revisions?
Once the content is ready for you to request revisions you will receive an email. The content status within the platform will also say “Awaiting Customer Approval.” You will have seven days to review completed content. You can upload a redlined copy or insert edit requests directly in the platform. Revisions are returned within 2 business days.
How do I manage the status of my content orders?
Our content management platform, Article Document, gives you the ability to manage the status of your content orders in real time. You will be able to see when the content was ordered and assigned to your optimized writer team and track when the content is in editorial review or awaiting your approval. You can easily export a report of all the content being ordered.
Tired of managing freelance writers? Finally, you can track the content through all stages of development.
How do I download content?
Easily download content in pdf, rich text, or html format. Want to download the content in all three formats? No problem! Select all the formats you wish to download, and your content downloads into a zip folder right on your computer.
Can I request rewritten existing content?
We can rewrite existing content for half the price-per-word associated with your membership level.
How do I ensure this content is original?
All our content is guaranteed to be 100% original. In fact, all of our articles are certified by Copyscape as original. Copyscape is the industry standard in detecting instances of duplicated content, also known as plagiarism.
Our platform analyzes the writers’ submitted content for word count, keyword density, duplication, plagiarism and much more. To ensure customer satisfaction, these analyses are carried out using the latest technology and operational procedures, including Copyscape, and others. Our screening process takes place before you receive your content for review. Our editorial team also performs numerous quality control checks, to ensure that you consistently receive a high-quality product.
Most importantly, our journalists are vetted professionals who pride themselves on their skills, creative abilities and experience.