Stop Missing Calls. Get More Jobs.
Meet Your Always-On Virtual Dispatcher
No, it isn’t voicemail.
Our Virtual Dispatcher picks up the phone, talks to customers, and books the job for you. No missed calls. No lost work.
- Done for you: We set it up your way
- AI picks up the phone 24/7
- Humans book jobs for you
Built for the Trades
Combining the best of human and AI dispatch
When you’re on-site, calls go unanswered. Outside of business hours, they go to voicemail. And most customers won’t wait, they just call the next contractor. But we can stop that from happening to you with a fully managed solution built for your business.
Here’s how it works:
PIck Up With AI
- Picks up and greets callers on the first ring
- Answers simple questions about your business
- Filters out unwanted calls (sales calls, robocalls, and more).
- Transfers serious callers for job booking.
Transfer calls to a human
- Choose which calls go to your team and when.
- Can't pick up? U.S.-based human dispatchers are available 24/7.
How Virtual Dispatcher Helps You Grow
Virtual Dispatcher is a 100% managed solution that mixes technology and real human support. We set it up, customize it and run it your way so it feels like part of your team from day one.
AI + Human
- AI picks up the phone right away
- Calls are routed to your team or to a human dispatcher
- Every workflow is set up for you by our team
Customize transfers
- Have it set up your way
- Choose which calls go to your team and when
- Decide which calls go to human dispatcher for job booking
Better customer experience
- Callers don’t wait on the line
- They get to book a home visit or leave their info for a call back
Cost-effective
- 90% cheaper than hiring office staff to handle calls
- AI tech and human dispatchers are available 24/7, including weekends and holidays
Fast deployment
- Get started in a week or less
- Our team handles the entire setup and customization for you
Integration
- Integrates with the booking system you already use
- Works with HouseCall Pro, Service Titan, Cal.com, and more.
Before we started using the Virtual Dispatcher, we lost countless leads to
competitors because callers would hang up at voicemail. Now every call is
answered instantly, and we’ve turned those missed opportunities into real
customers.
Why Tempesta Media
Why choose us
Trusted by over 400 businesses
Results-driven
Built for the trades
Exclusive to your area
Transparent, regular reporting
PRICING
Ready to stop missing calls?
- Fully managed service
- Stop losing jobs to voicemail
- Concierge setup the way you want it
- Fully managed service
- Stop losing jobs to voicemail
- Concierge setup the way you want it
FAQ
Frequently Asked Questions
How does Virtual Dispatcher learn about my business?
We create a knowledge base from your website and any other information you provide. The AI component of Virtual Dispatcher will draw answers from this knowledge base. Human dispatchers will also review this information.
Can Virtual Dispatcher handle call transfers?
Yes, you can set your own rules for transferring calls. For instance, Virtual Dispatcher can transfer calls to technicians if a caller asks for them by name, or send callers to your billing department if a caller mentions their bill.
Who are the human dispatchers behind Virtual Dispatcher?
Our human dispatcher are US-based professionals. They work from home and handle calls from multiple businesses. When your call comes in, Virtual Dispatcher’s digital tools provide human receptionists with everything they need to know to assist your customers.
How quickly can I start using Virtual Dispatcher?
Once you complete your intake form, setup typically takes a week or so. Our team will handle the entire configuration process and communicate with you to personalize and test your Virtual Dispatcher.
How does Virtual Dispatcher book home visits?
We provide our human dispatcher with a public-facing calendar that integrates with Housecall Pro or another system. We can use an existing calendar or create one for you during your onboarding.